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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up window will appear. It contains exhaustive info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide array of educational videos illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you need, check out our extensive Frequently Asked Questions database, which contains questions asked by real users and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can touch base with our excellent team of support engineers available 24x7 and ready to help you with any problem. Each support ticket you open will be replied to within 1 hour (the average response time being just twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 261859

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com